Worktop & Flooring Refinishing
Q. How long does it take?
Worktops: Most works are complete within one working day. If your kitchen worktop is ten or more linear meters and more than 600mm deep, the process may extend into two working days.
Floors: An average room is complete in a single working day. If you require board alterations and repair work, or the room is particularly large the service can span into several days.
Q. Is there much dust?
No! You won't have to be clearing dust away afterwards. For both worktop restoration and floor sanding the equipment used is the most efficient on the market for dust extraction.
Q. Will the worktops be safe for food?
A. Yes! There are two reasons for this:
1) We leave a super-smooth finish to your solid wood worktops; no cracks or crevices are left behind which, would allow for bacteria growth due to the difficulties in cleaning these areas and...
2) We protect our Kitchen Solid Wood Worktops with Osmo Polyx Oils that is safe for humans, animals and plants - and is suitable for children's toys as per EN 71.3 (European Norm) and is saliva-resistant and sweat proof according to DIN 53160 (German Industrial Norm).
Q. Will my wooden worktops be protected against burn marks?
A. No! Sadly not - the reason for this is that a very hot pan will quickly transfer heat through the protective coating and into the timber worktop beneath it. The protective coating is less than 1mm thick - while this is tough enough to fight stains and general food products, it is not capable of withstanding the intense heat of a hot pan.
A brief encounter with a warm tea cup, pot or pan will not generally mark the worktops, but this depends mainly on the type of timber your worktops are made from - each have different tolerance to heat and will behave differently upon contact with a heat source.
Q. The timber worktop has a long crack along the stave, can that be fixed?
A. Yes! This usually occurs because a newly installed solid wood worktop has been coated on the top (user) side and not the underneath (cupboard) side. Due to the imbalance in protection and natural oils treating the timber on one side and not the other, the resultant effect is a 'bowing' along the cross-section of the timber length. The result - an open joint in the opposite side of the worktop.
We are able to clear these cracks out, to eliminate any bacterial growth and fill them with colour matched products specifically designed for solid wood worktops in wet areas. These are then sealed and protected with the remainder of the worktop to leave a consistent finish.
Q. How long will the finish last?
Worktops: We protect our worktops with market leading products that offer excellent durability - although like anything that is subject to wear and tear the longevity of the product is dependent on the level of care. High traffic, busy kitchen worktops may see 12 months before a top-up coat is applied by the homeowner. Worktops which are regularly wiped clean and cared for may see 24-36 months before a top coat is required.
Floors: Two types of coating are offered; hardwax oils and lacquers - each have their own advantages and disadvantages but you can expect each to last on average five years before they begin to look tired. If there is no real damage they can be lightly sanded and re-coated.
Q. Can I maintain my worktops?
A. Yes! Once we have carried out any repair works, and re-surfaced your kitchen worktops the perfect base has been set for the product to protect the timber underneath. As a result you are maintaining the protective coating, not the timber itself.
We offer free, friendly advice to our customers to help maintain their finish for longer in just a few simple, straight-forward steps.
Q. I've got black mould stains on my worktops. Do they come out?
A. Yes! You will be pleased to know that with the right treatment, black mould and water mark stains will come out of the timber. Most are non-visible after the worktop has been treated and can be safely removed and repaired - even those that are soft to the touch.
If the markings are particularly dark and have been wet for a long period of time, they will reduce but may leave a faint grey shadow where they have been.
We remove all black mould, stains, deteriorated silicone and any area that bacteria can grow.
Q. Do you do 'spot' repair work?
A. If we have previously restored the full solid wood kitchen worktop, then yes.
If we have never worked on your worktop before then in this case we wouldn't - for a very viable reason! If we attempted this you would be dissatisfied with the finish and performance, as different products used for protecting timber do not agree with each other - to achieve the best finish in terms of appearance and function, the timber needs to be bare on first application and then coated with the same product thereafter.